One of the most common roadblocks students run into when trying to access a formative assigned by their teacher is this screen:
Most common reasons students will receive this message:
The student is not on the roster for the class to which the formative was assigned.
The student is logged in using an incorrect email address.
The student is logged into their internet browser with the wrong email address. This is most common when students are working on a shared device or at home.
The teacher mistakenly left one or more characters off of the end of the link when copying and pasting for students to access.
The teacher mistakenly posted the "Send a Copy" link instead of the assignment link.
Most common reason teachers will receive this message:
Another teacher sent a link to a formative that you don't have access to as a collaborator, co-teacher, or admin.
What to do if your students are receiving this message:
Double check that you shared the full and correct link URL with students.
Make sure that the students' class has been assigned the correct formative.
Remind students that they must be logged in with the correct email address.
Students who select "Sign in with Google" MUST make sure that they are choosing the correct email address that is associated with their Google Classroom account.
Instruct students to click the blue "Switch Accounts" button to choose a different account or enter the correct username/email address.
🌟 It also never hurts to try to following:
Make sure the student is using Google Chrome or Firefox as their browser.
Have the student ensure that the browser is updated to the latest version.
Have the student refresh and restart their internet browser.
Tags: error message, student can't get in, access, log in, login, sign in