How to Suspend your Subscription:
Temporarily pausing your subscription is a great option if you know you won’t be using your account for a little while (e.g. during the Summer months, leave of absence, temporary school closure, etc.)
To pause your Formative Monthly Premium Subscription:
- Access your "Plan" page by clicking on your profile icon:
2. Click on "Pause"
3. Select the duration. You can choose from 1 month, 2 months, or 3 months.
How to Cancel your Formative Premium Subscription:
- Access your "Plan" page by clicking on your profile icon.
- Click on "Cancel"
Note: If you have a moment, please provide some feedback as to what we could have done differently to support. Your feedback is extremely valuable to us and ensures that we develop our product around the needs of educators.
Also, if you are part of a COVID-19 Pilot, you will not be able to suspend or cancel your Individual Premium Subscription on your Plan Page. Please email firstname.lastname@example.org.